Performance issues affecting customers on database shard H

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Mar 22, 2026 - 08:49 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 22, 2026 - 08:17 GMT

Investigating

We are currently investigating an issue affecting customers on database shard H.
Posted Mar 22, 2026 - 07:35 GMT
This incident affected: mCare (Care Delivery, Monitor, Relatives Gateway, Action Plans).