Atlas Server Error when synchronising

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Feb 03, 2026 - 12:52 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2026 - 12:26 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 03, 2026 - 12:26 GMT

Update

We are continuing to investigate this issue.
Posted Feb 03, 2026 - 12:20 GMT

Investigating

We have had reports of some degraded performance with device synchronisation on Atlas eMAR. This is being investigated now.
Posted Feb 03, 2026 - 12:19 GMT
This incident affected: eMar (Atlas Sync, eMAR App).