Monitor Degraded Performance

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Mar 19, 2026 - 13:58 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 19, 2026 - 11:30 GMT

Identified

We are investigating reports of poor performance with Monitor for some customers.
Posted Mar 19, 2026 - 10:31 GMT
This incident affected: mCare Services (API, GP Connect, 3rd Party Integrations, Archive Reporting, Group Reporting) and mCare (Monitor, Relatives Gateway).
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