CAPA Inbound Prescription Service Degraded Performance

Incident Report for Person Centred Software

Resolved

This incident has been resolved.

Posted Jan 20, 2026 - 14:22 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2026 - 13:57 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 20, 2026 - 13:44 GMT

Investigating

We are currently investigating this issue.

Posted Jan 20, 2026 - 13:41 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2026 - 11:01 GMT

Investigating

CAPA inbound prescription email service is currently experiencing degraded performance, you may experience a delay in Rx appearing on CAPA. This is currently being investigated.

Posted Jan 20, 2026 - 10:54 GMT

This incident affected: eMar (CAPA inbound prescription service).