CAPA 2 currently not opening for pharmacy users

Incident Report for Person Centred Software

Investigating

We have identified an issue whereby all users are failing to open CAPA when using CAPA 2 (CAPA's backup server access). Please note CAPA 1 (The primary server) is still allowing access. Please continue to use CAPA 1 as normal.

However, please do not attempt to continue using CAPA 2 for the time being. We will update as soon as it is available again

We are working to fix the issue now

Posted Sep 10, 2026 - 09:51 BST

This incident affects: Atlas eMar (CAPA).