Care Delivery App and Monitor Degraded Performance - Database Shard F

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Apr 08, 2026 - 13:11 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 08, 2026 - 12:04 BST

Identified

We are investigating an issue with the Care Delivery app and Monitor which is affecting some customers
Posted Apr 08, 2026 - 11:50 BST
This incident affected: mCare (Care Delivery, Monitor).