Atlas Archived Drugs Update

Incident Report for Person Centred Software

Resolved

This incident has been resolved.

Posted Jul 22, 2025 - 08:47 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 09, 2025 - 12:27 BST

Update

We are continuing to investigate these reports. We have made some progress with solving some archived drugs and will continue to work on this as a high priority.

Posted Jun 27, 2025 - 16:37 BST

Identified

A small number of customers may experience previously archived drugs reappearing for a very limited number of residents. We are currently investigating and would advise customers to be extra vigilant when administering medication and report any concerns to the Customer Support team.

Posted Jun 25, 2025 - 18:54 BST

This incident affected: eMar (Atlas Central, eMAR App).