Monitor and Care app Degraded Performance - Front End Web Shard F

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Apr 09, 2026 - 13:15 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2026 - 12:50 BST

Identified

We are investigating reports of poor performance with Monitor and Care App for some customers on Front End Web Shard F
Posted Apr 09, 2026 - 10:06 BST
This incident affected: mCare (Monitor).