Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 22, 2026 - 23:00 BST
Scheduled
As part of our ongoing commitment to providing the best possible service, we'll be carrying out a scheduled infrastructure upgrade to Atlas this Wednesday 22nd July, between 11:00pm and 2:00am.
During this window, Atlas will be unavailable for approximately 3 hours while the upgrade takes place. Normal service will resume once the work is complete.
When will this happen?
📅 Wednesday 22nd July
⏰ 11:00pm - 02:00am
What do I need to do?
To ensure night-time rounds run smoothly during this period, we recommend one of the following:
Move to one device per unit from the start of your night-time round, or
Complete a full sync on all devices at around 10:30pm, then move to one device per unit before the upgrade window begins
Can I still administer medication?
Yes, you can still administer medication during this time using Offline Mode whilst synchronisation is unavailable.
❗As a reminder, only one device should be used per unit at any time. Devices in offline mode are unable to communicate with each other, so using more than one unsynchronised device on the same unit at once can lead to conflicting records.
We understand any period of downtime can be disruptive, and we've scheduled this outside of core hours to minimise impact. Thank you for your patience while we continue to strengthen the platform. 🙏
If you have any questions, please don't hesitate to contact Support by sending us a message in the Support widget or by email at support@atlasemar.com. 🙂