Intermittent failure to sync on both Atlas emar pods

Incident Report for Person Centred Software

Resolved

This incident has been resolved.

Posted Oct 01, 2026 - 15:49 BST

Update

We are continuing to monitor for any further issues.

Posted Oct 01, 2026 - 14:20 BST

Monitoring

A brief degradation of service was experienced at approx. 13:55 resulting in isolated sync failures on both pods on Atlas emar devices. Service has now recovered and we are monitoring the situation. Please continue to use the system as normal

Posted Oct 01, 2026 - 14:20 BST

This incident affected: Atlas eMar (Atlas Sync).