mCare Monitor and Care App Degraded Performance

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Mar 30, 2026 - 11:40 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2026 - 08:47 BST

Update

We are continuing to investigate this issue.
Posted Mar 30, 2026 - 08:23 BST

Investigating

We are investigating reports of poor performance with Monitor and Care App for some customers.
Posted Mar 30, 2026 - 08:12 BST
This incident affected: mCare (Care Delivery, Monitor).