Monitor and Care Delivery App Degraded Performance

Incident Report for Person Centred Software

Resolved

This incident has been resolved.
Posted Jan 07, 2026 - 12:10 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2026 - 10:35 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 07, 2026 - 10:34 GMT

Update

We are continuing to investigate this issue.
Posted Jan 07, 2026 - 10:34 GMT

Investigating

We are investigating an issue with the Care Delivery app which is affecting some customers
Posted Jan 07, 2026 - 10:23 GMT
This incident affected: mCare (Care Delivery).